In the Industrial Sector, PACIFIC SPECIALITY Oils monitors the demands of all the Original Equipment Manufacturers (OEMs) to ensure that the lubricants meet the latest specifications in the industrial markets; constantly striving to differentiate with the quality, innovation and superiority of our products and service. PACIFIC's dedication to customer service is reflected in the commitment to providing the highest level of technical support for the comprehensive range of industrial lubricants.
In addition to this comes; strong technical and on-site support, service quality standards, high profile marketing activity and a serious commitment to growing long term relationships with our customers. Experienced sales, technical support, customer service professionals and a worldwide delivery network means we can consistently deliver the highest levels of customer service and after sales back up supporting this commitment.
All of our customers are supported by field based specialists who provide advice on existing applications or develop new products to meet individual requirements. Our laboratories work closely with customers to identify innovative new applications for our products to enhance productivity and profitability.
The industrial sectors have also experienced dramatic changes in recent years due to the increasing demand for quality and productivity. Recognising these often conflicting issues, we have made it our goal to help customers achieve their objectives by supplying quality products and technical expertise.